Testimonials

5 star rating. Crew of Patrick and Quint with great professionalism, skill and excellent customer service efficiently rebuilt my chimney. James, the production manager, also made several trips to carefully match the chimney bricks to the house bricks. Jacob, the estimator, was very thorough in explaining my best options for the rebuild. I am very pleased with the rebuild and highly recommend Smalling Masonry.

Roger and the crew that worked on my house, Quinn and Patrick, did a phenomenal job from start to finish. They were quick to respond to my initial request for an inspection/quote, gave me a clear and honest explanation of what they believed the issues were and how to best address them and then quickly got out and got the job done. They left zero mess on the job site and my tenant was happy, she indicated they were respectful and friendly with her. They exceeded my expectations and I will definitely recommend them to friends and family.

Wow, Storm and his team arrived on time and completed the job ahead time. Worked well with us and kept us informed of any issues and resolved them all. The fireplace really looks great and really made the space look outstanding.

Thanks for well done job.
Rolland and Linda F.

Roger Thompson was on time, explained everything he was going to do, conscientious of my home, efficient and enjoyable to work with. Timely I received the copy of invoice and quotes of various options. Definitely will continue to use Smalling Masonry!

The crews that redone our chimney were very courteous and knowledgeable about the job they performed. I would recommend Smalling Masonry to anyone who is in need of chimney work. We are very pleased with the job and the looks of the chimney. Thanks to everyone at Smalling for the work they performed. Awesome crews. Jack and Linda.

We had a great experience with repairing our fireplace/chimney, replacing our gas log set, and repairing our hot water heater. We had consultations with multiple small businesses in the area and kept hoping for one to feel right. We ended up waiting 3 years to complete the work because each business gave us different opinions and didn’t make us feel confident that their plan was the “right plan.” 3 years later, we scheduled a consultation appointment with Smalling Masonry, and they were informative without feeling sales-focused, and we were given multiple options to choose from in different price ranges. After the work was completed, the office followed up to see how everything went and if we had any questions. I mentioned that it smelled like gas in our house, but I thought it would just take some time for us to get used to it. They sent a technician out within two hours (and they were adamant about wanting someone there right away when I said it wasn’t a big deal), and the technician ended up finding a fitting that was not properly installed. He resolved the issue quickly, and we haven’t had a gas smell since then! We really appreciated Smalling Masonry following up with us to see how satisfied we were with the work, especially because we may not have called about the gas smell (which could have eventually been dangerous). We’re so glad we found them and are enjoying finally being able to use our fireplace! We highly recommend them!

We had a great experience with repairing our fireplace/chimney, replacing our gas log set, and repairing our hot water heater. We had consultations with multiple small businesses in the area and kept hoping for one to feel right. We ended up waiting 3 years to complete the work because each business gave us different opinions and didn’t make us feel confident that their plan was the “right plan.” 3 years later, we scheduled a consultation appointment with Smalling Masonry, and they were informative without feeling sales-focused, and we were given multiple options to choose from in different price ranges. After the work was completed, the office followed up to see how everything went and if we had any questions. I mentioned that it smelled like gas in our house, but I thought it would just take some time for us to get used to it. They sent a technician out within two hours (and they were adamant about wanting someone there right away when I said it wasn’t a big deal), and the technician ended up finding a fitting that was not properly installed. He resolved the issue quickly, and we haven’t had a gas smell since then! We really appreciated Smalling Masonry following up with us to see how satisfied we were with the work, especially because we may not have called about the gas smell (which could have eventually been dangerous). We’re so glad we found them and are enjoying finally being able to use our fireplace! We highly recommend them!

From start to finish, Smalling was great to work with. Their estimate and subsequent adjustments for our fireplace and chimney repair were fully explained and detailed. Work was done much sooner than expected, which is a rare thing when working with home repairs. The team of Thomas, Jalen and Zach were hard-working, courteous, and excellent craftsmen. We are so glad to have a safe and functioning fireplace to enjoy for the holidays. I enthusiastically recommend Smalling for your chimney work!

Came early for appt today – very thorough and professional service! I appreciate having a copy of the inspection report and breakdown of fees! I feel confident having a warm and crackly fire tonight in my fireplace! Friendly technicians and explained findings and recommendations – very satisfied and would recommend your company to friends and family who need your services!

Excellent all around! Communication was top notch and the job was completed as promised. Caleb and his team did an excellent job. Would happily recommend Smalling Masonry to anyone requiring masonry or chimney work👍👍

We had a chimney liner put in and they did an awesome job, on time and very respectful! Initially we had Mr. Smalling come out to look things over and he gave us a fair estimate and recommendations for repairs in order of importance. Caleb, Thomas Banks, and James Y.,
did the chimney liner today, all were very friendly and took time to explain what was needed and what they did. Excellent! We highly recommend!

Caleb and Jaylon did an excellent job on my mother’s house. They were very courteous and efficient. They cleaned up after doing the work and explained everything that was done and documented all work with pictures. I highly recommend them

Working with Smalling Masonry was great. Honest professionals who helped us make the best decision for our home. Thanks

Great experience! Storm, Caleb, and Zach did a great job and got things done quickly. I would definitely use them again.

Gary came this morning to do our fireplace chimney inspection and to check out another brick chimney that was starting to crumble.
He did a very good job and was very professional and courteous. He explained what he was going to do and answered all my questions. After all was done I feel like we received A+ service.
I also just want to say that I really appreciate Gary‘s honesty and his taking the time to share his knowledge and advice with me!
I will wait for the estimate on the crumbling chimney but feel like I already know that Smalling Masonry will be doing the work.

They did a thorough inspection of my fireplace and sent me the report via email. They are being careful with Covid. Inspector wore a mask and kept me informed of his findings.

Smalling did excellent work on our home with extensive brick replacement and repair, as well as chimney sealing and repair. Bidding and scheduling through Roger was easy and very prompt, and the crews showed up right on schedule. Storm did a great job managing the two crews, communicating with us, and even completing some of the work directly, all with a great attitude and pleasant demeanor. The extensive work was completed in less than a day!

Smalling was a wonderful company to work with. Caleb and Zach were friendly and performed a great job. We love our new fireplace! Would definitley recommend Smalling Masonry.

After several reschedules because of windy conditions the stainless steel chimney chase cap has been installed. The Smalling workers were very willing to meet my requests for adjustments to the flue components.
Thank you for a job well done!

Gary was kind, knowledgable and patient with us as we asked many questions! He did a thorough job inspecting our chimney and laid out all our options for us. We will definitely use them again, and will recommend them without hesitation.

Update: Caleb and Mike came out and did the necessary repairs. They were punctual, friendly, knowledgable, and good communicators regarding the whole process. We have recommended the company to others and will continue to do so! Thanks so much for your great work!

Caleb and Jaylan . Thank you for a Job well done. You are a credit to your company with your skill , promptness . knowledge, and work ethic Thanks for keeping me informed during the project. That wall you created, makes the area look so much better. This is the second time I have had a project completed by Smalling Masonry . Excellent results both times. Smalling Masonry does not disappoint.

Roger was just here to inspect our situation in order to give us an estimate for work needed to alleviate a leak around our chimney. We haven’t even received the estimate but I was so impressed with Roger’s knowledge and willingness that I felt motivated to write this positive review. I feel 100% confident about the integrity of this company. I am guessing their workmanship would match. Call these people!

As a residential Realtor I work with many different contractors. Gary and the crew at Smalling Masonry are one of my favorite contractors to work with. They are always punctual, professional, knowledgeable, and easy to work with. I frequently refer Smalling Masonry for fireplace and chimney inspections, fireplace and chimney repairs, and all kinds of masonry work. They have done work on my personal home, along with incredible masonry repairs/rebuilding on a commercial property I own.

We recently had our fireplace checked for the annual inspection. Smalling noticed some needs remaining from their work a few months back and informed us and returned a couple weeks later to rectify it free of charge. Great customer service!

Roger came and serviced our fireplace. He was very professional and friendly.

We received professional and knowledgeable service and advice to correct out flue issues. Now we are on annual maintenance to assure we are safe when we burn our wood stove.

Right on time and wore protective foot covers to keep floors clean. Very nice guys

Gary and Jenny at Smalling Masonry were both outstanding to deal with. I thought we had a problem with a chimney cap that needed to be replaced. After scheduling a time to come out (right on time and with notice), Gary inspected our chimney and told me all was well given my unique fireplace damper. He refused my offer to bill me for his time. This family owned business has done work for others in our neighborhood who are extremely satisfied with their work quality. If we ever need masonry work of any kind, Smalling will get our business.

The service was top rate. Very Professional, considerate, and efficient. I recommend them very highly!

Very professional, competent workers. Created minimal mess. Very happy.

Gary just left my house. I had him come out to take a look at a few different areas of vertical cracks. He was very informative and told me that I was able to fix it myself AND gave us a little bit the supplies to do it. For FREE! These guys will be my go to for any future major masonary work. Thanks and I will send you all the business I can!

Quick, knowledgeable work

We are thrilled with our new chimney! The team was professional, neat and explained everything they were doing. I highly recommend!

Gary from Smalling did an incredibly excellent, thorough inspection! He walked me through every step, using a camera in the chimney to show me exactly what he meant. Definitely would recommend Smalling and would use them again!

Very professional, knowledgeable and friendly people!!! Thank you so much for your expertise!. We will be calling you again for services in the future! Highly recommend. Five Stars!!!!!

We appreciate Gary’s expertise, honesty and patience answering all our questions. We highly recommend Smalling Masonry!

Great service! Had the rep come out to do a Chimney Inspection on a new house. He was very open, transparent and provided a clear explanation of the issues. Timely and reliable.

The technicians that showed up were professional and friendly. They got straight to the work and provided an assessment with professional equipment that ‘wanted what I want’. They explained each point made and offered options to me so I could decide what is right for my family. This positive experience contrasts with a sharp negative experience from another vendor, highlighting how much better Smalling is.

Very knowledgeable in terms of older homes. Our house was built prior to 1900 and they knew the perfect ventless coal basket to put into the current old gas logs. Prompt service and easy to communicate with!

Gary was kind, knowledgable and patient with us as we asked many questions! He did a thorough job inspecting our chimney and laid out all our options for us. We will definitely use them again, and will recommend them without hesitation.

Timely, friendly, knowledgeable and well priced!

The before and after photos speak for themselves. The new stacks look great. We have since used our fireplace several times and everything appears to be working as it should. Gary initially quoted using photos we provided and then came out to quote himself. He was friendly, straightforward and the price offered for repairs was very competitive. Jenny at the office patiently answered emails and returned voicemails. Their good communication skills set them apart from most of the other chimney/masonry companies we considered. The wait from quoting to repairs was significant, but ultimately they were able to complete the repairs a few weeks ahead of schedule and the timeline worked for us. The guys that came out to complete the repairs did a good job cleaning up and my wife and I could tell they took pride in their work. I appreciate a family run business that cares about good service along with craftsmanship. We are looking forward to many years of use out of our fireplaces and we will be returning customers for our future chimney service needs.

Technician was early for the appointment, professional, did a great job with footwear covering and professional. Explained and showed me the work he was doing and made his recommendations. Overall, great experience.

I had a great experience with Smalling Masonry. I called and scheduled an inspection and cleaning of an original chimney built in 1929. The team was very professional and got things done quickly and cleanly. Thanks!

Smalling Masonry did a great, quick and clean job for us! We would definitely have them back again!

My wife and I purchased a home that had a defective wood burning fireplace. Gary discussed options for us and we ultimately decided to replace it with a gas log fireplace. We had a fantastic experience from the initial quote to repair day. They had an entire team out on repair day and worked very efficiently. Everyone was kind, professional, and took pride in their work. I would recommend Smalling Masonry to anyone in need of masonry work!

Gary and his team were very professional and worked around the clock for nearly a week to complete the project in time. We were very happy with the final product and would recommend them for other similar projects. We included an image to show how great the stone looks and the masonry work is also top notch. They did not place the fireplace, but were willing to work with us to make sure that there was a seamless transition from the fireplace contractors to the masonry contracting.

From the initial contact, I received caring and prompt customer service. Sadly, this basic premise is missing from so many contractors these days so when I find it, I like to spread the good word! Jenny in the office was friendly and efficient and Gary, who did the inspection, was knowledgeable and professional. Appreciated both of them very much and would highly recommend Smalling Masonry!

Paver overlay and gas fire pit install, McCordsville, IN. Before and after.This is my 2nd project that I hired Gary Smalling Masonry. Fair, honest, and personable. Worked within my schedule, on time, and crew were professional and skilled. Would highly recommend

Tech was able to arrive 30 minutes early to appointment…had our gas fireplace up and running in 15 minutes….suggested but didn’t try and sell us something we didn’t need. Will ABSOLUTELY be calling again if ever needed, as well as other projects in the future.

Very friendly, professional…and so helpful!

Wonderful job. Very thorough and clean.

The work is excellent.

Smalling Masonry did a great job repairing my chimney. The work was excellent, they were prompt and very clean. The work included brick repair/replacement, chimney cap addition, and repair to the chimney lining. I would highly recommend them!

We were very happy with Smalling Masonry!! We called Gary Smalling because we experienced some water in our fireplace. He said he was in the area and came to assess the chimney within 30 minutes! Amazing!! With other providers, especially in the beginning of the Quarantine, we wouldn’t have seen anyone for days! Gary was very thorough…he went up to the roof, in to the crawl space and then the attic to inspect all areas and because there was a lot of rain predicted, he ensured that we got a new chimney cap within one week!! I will recommend him to everyone!!!

Excellent explanations of what could be done to make the fireplace safe and usable. Took the time to thoroughly answer every question.

Gary and his team were fantastic. Not only did he help us come up with the best solution to our complicated project, he completed it on time and his team was professional and friendly. They cleaned up after themselves and went of the way to make sure everything was done correctly. We couldn’t be happier!

Gary and his crew put an amazing 20 ft stone fireplace in my home. Could not have asked for a more professional group of people. They were on time everyday, they cleaned up everyday, they helped me move furniture before and after the project, they were so friendly, and they included me in every decision and detail. I’m 100% satisfied. I’m actually going to miss them!! Thanks so much!!

Smalling Masonry had been recommended by 2 companies in Indianapolis whom specialize in fireplaces. Am I glad I called Gary. Professional, on time and any questions I had were answered immediately. I am very happy with the end results of my fireplace being bricked! Can’t stop staring at it!

Smalling installed a direct vent fireplace and did a wonderful job. Gary managed all the details. They took down our old chimney, had the new box built, and had the siding and roof finished up so it all looks like it’s been there from the start. Like I said, Gary was in charge and he kept all the work going so things were done right. I highly recommend Smalling Masonry.

Gary did a great job. He is very precise. His work is excellent. I highly recommend Smalling Masonry!

Gary Smalling and his team were knowledgeable, professional, and courteous. They were able to quickly assess our situation and help us make a plan to meet our needs. I would recommend them to family, friends, and everyone.

The owner, Gary Smalling, stands behind his company’s work (even if the unexpected happens).

Gary Smalling is a professional. He and his team installed a ventless gas fireplace in our home. The only thing they didn’t do was the natural gas plumbing and pick out the stone. Gary was available to return my calls and answer my questions (and there were many) and the finished product is absolutely beautiful!Thank You Gary & team!! They also do yearly maintenance for our new gas logs!!I highly recommend Smalling Masonry!

Great communication. Worked with me to meet historical society regulations and complete needed chimney repairs.

Gary and his crew are very knowledgeable and take pride in their work. During renovation, they installed a chimney liner, cap and a new wood burning insert which included trimming the interior limestone masonry to fit the new insert. They took great care to listen to my needs and were very patient as I was extremely nervous about modifying the interior limestone. They returned a year later to clean it after our reno was complete and took great care with our new hardwood floors. I highly recommend Smalling Masonry!