We had a great experience with repairing our fireplace/chimney, replacing our gas log set, and repairing our hot water heater. We had consultations with multiple small businesses in the area and kept hoping for one...read moreWe had a great experience with repairing our fireplace/chimney, replacing our gas log set, and repairing our hot water heater. We had consultations with multiple small businesses in the area and kept hoping for one to feel right. We ended up waiting 3 years to complete the work because each business gave us different opinions and didn't make us feel confident that their plan was the "right plan." 3 years later, we scheduled a consultation appointment with Smalling Masonry, and they were informative without feeling sales-focused, and we were given multiple options to choose from in different price ranges. After the work was completed, the office followed up to see how everything went and if we had any questions. I mentioned that it smelled like gas in our house, but I thought it would just take some time for us to get used to it. They sent a technician out within two hours (and they were adamant about wanting someone there right away when I said it wasn't a big deal), and the technician ended up finding a fitting that was not properly installed. He resolved the issue quickly, and we haven't had a gas smell since then! We really appreciated Smalling Masonry following up with us to see how satisfied we were with the work, especially because we may not have called about the gas smell (which could have eventually been dangerous). We're so glad we found them and are enjoying finally being able to use our fireplace! We highly recommend them!read less
Hannah Carrico1/04/2022
Came early for appt today - very thorough and professional service! I appreciate having a copy of the inspection report and breakdown of fees! I feel confident having a warm and crackly fire tonight in...read moreCame early for appt today - very thorough and professional service! I appreciate having a copy of the inspection report and breakdown of fees! I feel confident having a warm and crackly fire tonight in my fireplace! Friendly technicians and explained findings and recommendations - very satisfied and would recommend your company to friends and family who need your services!read less
Deb Logan12/07/2021
Caleb and Jaylon did an excellent job on my mother’s house. They were very courteous and efficient. They cleaned up after doing the work and explained everything that was done and documented all work...read moreCaleb and Jaylon did an excellent job on my mother’s house. They were very courteous and efficient. They cleaned up after doing the work and explained everything that was done and documented all work with pictures. I highly recommend themread less
patricia caragher11/10/2021
From start to finish, Smalling was great to work with. Their estimate and subsequent adjustments for our fireplace and chimney repair were fully explained and detailed. Work was done much sooner than expected, which is...read moreFrom start to finish, Smalling was great to work with. Their estimate and subsequent adjustments for our fireplace and chimney repair were fully explained and detailed. Work was done much sooner than expected, which is a rare thing when working with home repairs. The team of Thomas, Jalen and Zach were hard-working, courteous, and excellent craftsmen. We are so glad to have a safe and functioning fireplace to enjoy for the holidays. I enthusiastically recommend Smalling for your chimney work!read less
Jim Stankevitz12/16/2021
Roger and the crew that worked on my house, Quinn and Patrick, did a phenomenal job from start to finish. They were quick to respond to my initial request for an inspection/quote, gave me a...read moreRoger and the crew that worked on my house, Quinn and Patrick, did a phenomenal job from start to finish. They were quick to respond to my initial request for an inspection/quote, gave me a clear and honest explanation of what they believed the issues were and how to best address them and then quickly got out and got the job done. They left zero mess on the job site and my tenant was happy, she indicated they were respectful and friendly with her. They exceeded my expectations and I will definitely recommend them to friends and family.read less
Ben C3/15/2022
Gary came this morning to do our fireplace chimney inspection and to check out another brick chimney that was starting to crumble.
He did a very good job and was very professional and courteous. He explained...read moreGary came this morning to do our fireplace chimney inspection and to check out another brick chimney that was starting to crumble.
He did a very good job and was very professional and courteous. He explained what he was going to do and answered all my questions. After all was done I feel like we received A+ service.
I also just want to say that I really appreciate Gary‘s honesty and his taking the time to share his knowledge and advice with me!
I will wait for the estimate on the crumbling chimney but feel like I already know that Smalling Masonry will be doing the work.read less